Are Your Tea Organic?
Only some of our teas are organic, information will be available in the tea description section. Organic tea is grown in a pesticide free environment. It also follows the producing and processing method of organic agriculture and without man-made chemo-synthetic fertilizers, pesticide, plant growth regulator, chemical food additive in the course of production.
Can I Get a Free Sample?
Yes, we do give our sample when you place a new order with us. It will be shipped together with your new order. Simply leave us a message in the gift message/instructions during checkout. We will not ship the sample if the tea is out of stock.
Your loose-leaf tea will be pack in a special heat-sealed foil bags to ensure your tea will stay fresh for months. Each bag will be labeled with the name of the tea and quantity. The bag will then be protected by bubble wrap and shipping in an extra box as outer packaging.
Only certain pre-packaged teas will arrive in their original packaging. Pu Er tea cake will come in a special colorful box.
Heat-sealed tin foil bags
Sampler / 15 g (0.54 oz) packaging
50 grams (1.76 oz) / 100 grams (3.53 oz) packaging
150 grams (5.30 oz) / 200 grams (7.05 oz) packaging
Pre-packaged teas in their original packaging
Bubble wrap or white foam board protection
If you still cannot find the answer to your question, please contact us. Our Customer Service representative will reply your message within 24 hours.